About Keyboard Navigation

The following keys facilitate keyboard navigation in Siebel Business Applications:

• TAB and TAB+SHIFT. Press TAB to navigate forward and TAB+SHIFT to navigate backward between widgets (interface elements, such as the application-level menu and the application toolbar).

• Arrow keys. Press the arrow keys to navigate within a widget (such as within a list applet, within a form applet, within a drop-down list, and so on).

• ENTER. Press ENTER to navigate to the screen if the focus is on the screen or to navigate to the view if the focus is on the view.

• ENTER key behavior in applets and dialog boxes. Pressing ENTER while focusing on a control button results in the same behavior as clicking the control button.

• ESC. Press ESC to close an interface element, such as a calendar control, a calculator control, and so on, without saving changes in the interface element. Also, press ESC to cancel an operation, such as an operation to create a query or to create a new record.

• ESC key behavior in applets and dialog boxes. A confirmation message appears (showing the OK and Cancel buttons) when a user closes a dialog box by clicking the Close (X) icon in the upper right corner of the dialog box.

  • Press ENTER to close the confirmation message and the dialog box.

  • Press ESC to close the confirmation message and return to the original dialog box.

• ESC key and Undo. Pressing ESC once performs a single undo operation. Pressing the Undo key multiple times might generate multiple results depending on the user's previous activity, including which user interface elements the user has interacted with.

You can also use keyboard shortcuts to navigate in the user interface, but you might find these keys easier to remember and use than keyboard shortcuts. For more information about keyboard shortcuts, see Chapter 15, "Using Keyboard Shortcuts."