Call Management Keyboard Shortcuts

Table 15-10 lists the keyboard shortcuts you can use when calling others in Siebel CRM.

Table 15-10 Call Management Keyboard Shortcuts

Action	Keyboard Shortcut	Context
Associate call.	F8	Call
Blind transfer of a call.	ALT+F7	Call
Transfer a conference call.	CTRL+F7	Call
Consultative transfer of a call.	SHIFT+F7	Call
Release a call.	F12	Call
Make a call.	F7	Call
Make a finance call.	CTRL+SHIFT+F	Call
Make an insurance call.	CTRL+SHIFT+I	Call
Answer a call.	F6	Call
Set work mode to post call wrap-up.	CTRL+F5	Call