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Siebel CRM Fundamentals Guide
Siebel Innovation Pack 2016, Rev. A
E52425-01
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Configuring Notifications Caching

The following task describes how to configure your Siebel Business Applications to take advantage of notifications caching. For information about activating the Check New Broadcast Message workflow policy, see Siebel Business Process Framework: Workflow Guide.


Note:

Notifications administration is not supported on Mobile Web Clients when notifications caching is enabled. Make additions, edits, and deletions to the Message Broadcasts list only when connected to the server.

This task is a step in "Process of Administering Notifications".

To configure notifications caching 

  1. Navigate to the Administration - Server Configuration screen, then the Enterprises view.

  2. From the Enterprise Servers list, select the enterprise server that runs the Siebel application with notifications settings you want to modify.

  3. Navigate to the Component Definitions view, and select a component with a Component Type value of Application Object Manager.

  4. In the Component Parameters list, select the Application Enable Message Broadcast Cache parameter, and type TRUE in the Value field.

    For details on how to configure the server component or Siebel Application Object Manager parameters, see Siebel System Administration Guide.


    Note:

    The default value for the Application Message Broadcast Cache Size parameter is 100. You probably do not have to increase this value. The minimum cache size is the ratio [refresh rate for the notification pane] / [message update interval]. For example, if the refresh rate is every 120 seconds, and the message update interval is every 10 seconds, then set the cache size parameter to at least 12.

  5. Enable notifications caching for Developer Web Clients (if any), and add or edit the EnableMsgbroadcastCache parameter in the [Siebel] section in your Siebel application's CFG file as follows:

EnableMsgbroadcastCache = TRUE