Siebel Order Management Guide > Integrating Order Management with Third-Party Taxation Applications > Handling Unicode Conversion Errors >
Configuring Error Messages in Codepage Conversion
You can perform the following configurations related to codepage errors:
- You can configure the eSales - Complete Checkout Process workflow so that the order process stops when a codepage error is returned by Taxware. The default behavior is to allow the order process to continue.
- You can configure the error messages displayed in the Quote Summary and Order Confirmation views of your employee application.
- You can change the error messages that are displayed to customers on the Quote Form applet - Summary (eSales) applet and Order Form Applet - Confirmation (eSales) applet of your Siebel eSales Web site.
To configure error messages in codepage conversion
- In Siebel Tools, select either the Quote Form - Summary (eSales) applet or Order Form Applet - Confirmation (eSales) applet.
- Select Applet User Prop in the Object Explorer.
- Replace the EAI Error Message text with the text of your choice in the user property that has the value LabelTaxNotCalculated.
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