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Siebel Server Sync Guide > Using Siebel Server Sync for Microsoft Exchange Server > About Using SSSE with Contact RecordsThe SSSE administrator sets the synchronization level for contact records to either Full Sync, Export Only, or None. The SSSE administrator sets business contacts synchronization levels. Contacts in Outlook are presumed to be business contacts unless the Private Flag is checked. A user can change a contact from personal to business in Outlook by clearing the Private Flag. It is not possible to change a contact from business to personal in the Siebel application. Contacts are synchronized from the Siebel application to Microsoft Exchange only if the user uses the Add To Sync List command to request that the contact record is synchronized. The Add To Sync List command adds the current user to the Sync List MVG field for the selected record. For additional information, see Enabling and Disabling Contact Records for Synchronization. For business contacts, if Visibility is set to Sales Rep, contact records to be synchronized must also be visible in the user's My Contacts list. SSSE applies the following rules when synchronizing contact records:
NOTE: SSSE does not support the synchronization of Microsoft Outlook or Microsoft Exchange Server distribution lists. SSSE can synchronize only individual contacts. For more information about using SSSE with contacts records, see the following topics. These topics are applicable to the My Contacts view, and they assume that synchronization for the Contacts domain is set to Full Sync. |
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