Siebel Self Service Administration Guide > Administering Siebel Self Service > Process of Setting Up Office Locations >
Creating Office Locations
You can create searchable office locations. This task is a step in Setting Up the Knowledge Base for Siebel Self Service. To create an office location
- Navigate to the Administration - Application screen, then the Branch Locator view.
- In the Branch Locations list, add a record, and complete the necessary fields.
Some fields are described in the following table.
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Branch |
Type the name that you want the customer to see in the results view. |
Category |
Select the category for the office location. For more information, see Creating Categories for Office Locations. |
Longitude |
Type the longitude for the office. If you do not enter a value, then the longitude value from the S_ZIPCODE table for the value in the ZIP Code field is used. |
Latitude |
Type the latitude for the office. If you do not enter a value, then the latitude value from the S_ZIPCODE table for the value in the ZIP Code field is used. |
Division |
Select an existing internal division or channel partner. For more information, see Creating Divisions for Office Locations. |
Address |
Select the address for the office. |
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