Siebel Self Service Administration Guide > Administering Siebel Self Service > Process of Setting Up Email Notifications >

Designating Customers for Email Notifications

After you enable the component groups and policies, you designate the customers who receive email notifications.

This task is a step in Setting Up Service Request Entitlements.

To designate a customer for email notifications

1. Navigate to the Contacts screen, then the Contacts List view.
2. For the customer record, make sure the value in the Email field is the correct email address for the customer.
3. Drill down on the Last Name field for the customer record.
4. Navigate to the More Info view.
5. Select the Send Email Updates check box in the form.