Siebel Self Service Administration Guide > Setting Up Siebel Self Service >

Roadmap for Setting Up Siebel Self Service


To set up Siebel Self Service for an existing deployment, perform the following processes and tasks:

  1. Review the information in About Setting Up Siebel Self Service.

    For more information about installing Siebel Self Service, see Requirements for Installing Siebel Self Service.

  2. Install the current release of Siebel CRM as a patch installation (migration installation) for an existing installation of Siebel CRM version 8.1.1.10, version 8.2.2.3, or an earlier version.

    NOTE:  The overall installation process includes many specific tasks and requirements that are not mentioned in this topic. For more information about installing Siebel CRM, see the Siebel Installation Guide for the operating system you are using.

  3. Run Incremental Repository Merge for the Siebel database.

    NOTE:  You must run Incremental Repository Merge after you install the current release of Siebel CRM as a patch installation (migration installation) for an existing installation of an earlier version. For more information about running Incremental Repository Merge, see Siebel Database Upgrade Guide.

  4. Add the Application Object Manager components for Siebel Self Service.

    For more information, see Process of Adding the Application Object Manager Components for Siebel Self Service.

  5. Add the virtual directories on the Web server for Siebel Self Service.

    For more information, see Process of Adding the Virtual Directories for Siebel Self Service.

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