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Siebel Installation Media Contents

For each Siebel Business Applications release, the software is provided through the base media for individual installable Siebel modules and media for associated Siebel language packs, for all of the applicable languages. Most Siebel modules require one or more language packs for successful installation. Siebel Business Applications deployments include installations from both base media and language media.

The media for ancillary third-party modules are also provided with the base media. Siebel installable modules that are based on third-party modules do not use Siebel language media.

As the Siebel image is created when you use Siebel Image Creator, each JAR file is extracted and the directories and files for the corresponding module are copied to the Siebel image location.

NOTE:  This guide generally refers to Siebel modules to mean the same thing as the items selectable as products in Siebel Image Creator.

See also Obtaining Siebel Installation Media Files.

Siebel Installation Base Media

The base media for Siebel Business Applications software are organized by operating system, product category, version number, and product (module) name. For most of the Siebel modules, language support is delivered separately through the language media. The operating systems are as follows:

• Microsoft Windows
• IBM AIX
• HP-UX
• Linux
• Oracle Solaris (for SPARC)

For detailed support information about the listed operating systems, see the Certifications tab on My Oracle Support.

The base media for the listed operating systems are provided as described in Obtaining Siebel Installation Media Files. Note the following points regarding the organization of the base media files:

• For Siebel Enterprise Server, Siebel Web Server Extension, Siebel Web Client, and Siebel Tools, the network image for the current release, Siebel CRM version 16.0, is the base media.
• For client modules, the base, language, and third-party media files are available for Windows only, and might apply for customers on all of the server operating systems. Example client modules include Siebel Web Client (Siebel Mobile Web Client) and Siebel Tools.

  NOTE:  When you run Siebel Image Creator, you must select the Windows operating system to be able to select any Windows-based modules. For more information about cross-platform issues when creating Siebel images, see Cross-Platform Issues When Creating Siebel Image Directories.

• For server modules, the base, language, and third-party media files are included with the base media for your operating system, where applicable. The media files for such modules are provided with the UNIX base media where these modules run natively on Windows and are not available on UNIX.

  NOTE:  When you run Siebel Image Creator, you must select the Windows operating system to be able to select any Windows-based modules.

Third-party media files provide separately installable third-party software modules that work with Siebel Business Applications. In this context, third-party products might also include non-Siebel products from Oracle. These third-party modules are not installed through Siebel installers, and do not use language media. Documentation is provided in this guide (the Siebel Installation Guide for the operating system you are using), in other books on the Siebel Bookshelf, or in the Siebel Business Applications Third-Party Bookshelf in the product media pack on Oracle Software Delivery Cloud.

Language Media

The language media, also known as language extension packs or language packs, provide language support for Siebel Business Applications.

When you run Siebel Image Creator to create a Siebel image or to add modules to an existing Siebel image, you specify the languages for all of the modules that you include in the Siebel image. Alternatively, you can also add languages to all of the modules in an existing Siebel image.

When you install Siebel modules, you can include languages when you install. You can also install additional languages later. It is strongly recommended that you install and deploy, or at least install, all of the languages that you expect to require, on each physical server.

For Siebel Tools, a base JAR file and a U.S. English (ENU) language JAR file are provided. Support for other languages is provided through separate JAR files. When using Siebel Image Creator to add Siebel Tools to your Siebel image, you must select ENU and any other desired languages to proceed with extracting the base JAR file for Siebel Tools. When you later install Siebel Tools, you must select U.S. English (ENU) and optionally select any other languages that are part of the Siebel image.

For more information about the supported languages and about deploying languages, see:

• Installing and Deploying Siebel Business Applications with Multiple Languages
• For Siebel CRM language support, Unicode support, and legacy code page support for supported databases, see 1513102.1 (Article ID) on My Oracle Support.
• Certifications tab on My Oracle Support
• Siebel Global Deployment Guide