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Siebel eService Administration Guide for Siebel Open UI > Administering Siebel eService > Process of Administering Service Requests > Associating Solutions with Service RequestsWhen you associate solutions with service requests, customers who can access those service requests can view the solution records under the Solutions heading of the service requests on the Siebel eService Web site. This task is a step in Process of Administering Service Requests. To associate a solution with a service request
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