Stage Conditions

Stage conditions can be used to alter the workflow path of a particular request based on specified criteria evaluated for the items in the request. You set up a condition for the stage and select what action should be taken if the condition is met, for example whether a request can enter the stage or if some request items are split off into a separate request. A workflow stage condition can be evaluated based on these criteria:

If any of the request items meet the stage condition for a workflow stage, then one of these actions can be taken:

If the request items do not meet the stage condition for a workflow stage, the stage is skipped and the request moves to the next stage in the workflow model.