Oracle® Retail Category Management User Guide for the RPAS Fusion Client Release 14.1 E55382-01 |
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Consumer Decision Trees (CDTs) are used to understand the consumer buying process and to identify key product attributes that influence consumer buying decisions from a consumer segment perspective. The usage of CDTs as an alternate hierarchy in Assortment Planning process ensures that key product attribute-based products are present in the assortment.
CDTs, with their dynamic hierarchical structure, help retailers gain insight into the consumer buying process, providing a visual representation (tree-like structure) of the relative importance of product attributes to a consumer segment in a product category. CDTs are used to rationalize and align assortments towards target consumer segments. RCM sources CDTs from ORASE. CDTs can be sourced from external parties such as manufacturers and market research companies providing syndicated data such as IRI, Nielsen, and so on.
Two techniques are applied in tandem to derive a CDT:
Market Structure: A method to identify the product attributes which influence a customer's buying decision. These product attributes define the competitive relationship between the products under a sub-category.
Preference Segmentation: Identifies and divides the market into unique customer segments based on the similar buying patterns.
The CDT structure provides attribute ranking, which measures the importance of each attribute to the consumer relative to the other attributes within the category. A consumer makes a specific judgment first (such as, what flavor do I want), then proceeds to the second most important decision (such as, what size?), and then proceeds to the third decision (such as, do I want a branded SKU or retail branded SKU?). Therefore, the market structure of a category (the relationship between products) can be thought of as a road map that consumers use to find their way through the maze of products and product segments to arrive at a purchase decision.
The decision process can vary for each consumer segment for the same category. Assortment planners can use CDTs for different consumer segments to shape the assortment towards target consumer segments per their relative importance to the retailer.
The following capabilities are supported:
Viewing the assortment by CDT.
Viewing and comparing different CDTs.
Editing the current CDT.
For more information on viewing and editing the CDT, see the Oracle Retail Predictive Application Server User Guide for the Fusion Client.
This task has the following step:
To create the workbook:
Navigate to the Category Management Administration Activity.
Select the New Workbook icon in the CDT Editor task.
The workbook wizard opens.
Select the categories and move them to the Selected Items box. Click Next.
Select the Trading Areas and move them to the Selected Items box. Click Next.
Select the consumer segments and move them to the Selected Items box. Click Finish.
The workbook is created.
This step has one view. Use this view to review and make changes to the CDT. After all CDT edits are made, commit the workbook.
The CDT Editor workbook has a custom menu option available called Accept XML. Acceptance of the XML is necessary for the changes made in the CDT Editor to be visible in the rest of the application. The custom menu option processes all new and modified CDTs. This processing sets up the dynamic hierarchies that are available in Assortment Planning Analysis, Assortment Planning @Cluster, and Assortment Planning @Store tasks.
After the Accept XML custom menu option has been run, the CDT needs to be enabled in the domain. For more information, see "Select CDT Version View" in Chapter 3.