Understanding the Order Information Service

The Order Information Service allows third-party solutions to offer mobile ordering for delivery and pickup (for example, in seat ordering at a stadium) with status updates to the guest. The Order Information Service includes the latest view of the order content, such as order ID, items purchased, payment, employee delivering the order, and so on.

Third-party integrators can obtain order detail and status from Simphony in environments where orders enter the Simphony system through the Transaction Services application program interface (API). Third-party applications can query check status (for example, open, assigned, or closed), and the Order Information Service returns all checks that meet the request criteria. The Oracle Hospitality Simphony Transaction Services API Document contains information for software engineers developing applications that interface with Simphony using Transaction Services.