Setting Table Management Options

  1. Select the Enterprise, property, or revenue center, click Setup, and then click TMS Parameters.
  2. On the Configuration tab, select Enable Table Management to turn on TMS functions in Simphony.

    Select this option only for properties and revenue centers that use the TMS features. This option increases workstation resources and communications bandwidth for the Enterprise.

  3. If you are using a loyalty program to look up and process transactions, select the Loyalty Module ID from the drop-down list. If you are not using a loyalty program, select None.
  4. Select the appropriate TMS Options in the lower area of the screen. The following table describes the options.

    Table 46-11 TMS Options

    Option Description

    Close Unassigned Tables on Section Layout Activation

    Select this option to automatically close tables that are not assigned to a section when a workstation operator activates a section layout.

    Allow Multiple Loyalty Accounts per Guest Check

    Select this option to allow the workstation operator to associate additional loyalty accounts with the guest check by selecting seats. Deselect this option to limit one loyalty account per guest check.

    This option determines whether the workstation operator can associate multiple loyalty accounts with a guest check.

    Enable Guest Information Chit Printing

    Select this option to print a chit when the host staff seats the table request.

    Update Table On KDS Bump Event

    Select this option to update the KDS or dining course on the table image after the workstation operator bumps the menu from the KDS. Deselect this option to update the KDS or dining course on the table image after the workstation operator performs a service total.

    Select this option only when the property or revenue center uses a Kitchen Display System (KDS). This option determines when the dining course updates on the host page table image.

    Prompt for Employee on Unassigned Table

    Select this option to have the workstation operator assign a server during seating. This option determines whether the host staff can seat a table without a server assignment.

    Enable Seating Of Unavailable Tables

    Select this option to allow the host staff to seat guests at a table defined as unavailable (including Closed, Dirty, and Reserved).

    Ignore Cover Count

    Select this option to maintain a valid cover count for the seating record while incrementing the guest count from 0 (zero) to a number based on the menu items ordered (entrée count).

    This option determines the initial guest count set on the guest check when the host staff seats the table request. Select this option if you do not want the cover count shown on the guest check; instead the application relies on guest check configuration to determine the guest count value. Deselect this option to have the cover count set on the table request and provided to the guest check as the initial guest count.

    When you select Ignore Cover Count, you must also deselect the option Use Number of Seats for Guest Count from the RVC Parameters module.

    Enable Edit Seating Capacity

    Select this option to allow the workstation operator to change the seating capacity of a table from its configured number of seats.

    Set Seating Capacity on Table Merge

    Select this option to have the workstation operator enter the new number of seats for a table when merging tables.

    Enable Create and Edit buttons on Wait List and Reservation List Screens

    Select this option to show the Create and Edit buttons on the POS client Wait List and Reservation List screens. The workstation operator can click the buttons in the POS client (rather than double-tap the Reservation List or Wait List).

    Enable Offline Reservations

    Select this option to allow workstation operators to create reservations when connectivity to the Table Management Service is not available. This is primarily used at properties when the host workstations are unable to access the service but want to create reservations. Setting this option does not restrict the workstation operator’s ability to add records to the Wait List.

    When you enable offline reservations, the potential to overbook seating increases as the reservations are not recorded to a single destination. After the application re-establishes connectivity to the service, the application reports offline reservations to the service. If the remaining inventory becomes zero, the offline reservations being reported to the service are removed without notification. In cases where more than one source of reservations are defined (for example, multiple hosting workstations or online reservations), Oracle Hospitality discourages use of this option. Oracle Hospitality recommends that you disable offline reservations.

  5. Click Save.