Preface

Oracle Hospitality Simphony is a cloud-based Point-of-Sale (POS) solution that provides business management capabilities using a single tool with vast integration capabilities to property management systems, paperless kitchen display systems, credit card interfaces, and reporting applications.

Purpose

These Release Notes provide a brief overview of additions, enhancements, and corrections implemented in this software release. Their intent is informative, not instructional. Review Simphony's product documentation, including technical and application advisories for previous versions, for detailed information on installation, upgrade, configuration, and general use.

Audience

This document is intended for all users of Oracle Hospitality Simphony version 2.9.

Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL:

https://support.oracle.com

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screen shots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/hospitality/.

Revision History

Date Description of Change

October 2016

Initial Publication.

December 2016

Updated the Known Issues section.

May 2017

Added the Oracle MICROS Tablet 720 to the list of supported devices.

May 2017

Updated the Known Issues section.

July 2017

Updated the Features and Updates section for KDS.

February 2018

Added support for Workstation 310.

March 2018

Added Supported KDS Display Client Peripheral Devices.

July 2018

Updated the Supported Enterprise Server Technology section for Microsoft SQL Server 2012.