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XML Code to Customize the Data That Oracle CRM On Demand Desktop Deletes If You Remove Oracle CRM On Demand Desktop

This topic gives one example of code that Oracle CRM On Demand Desktop uses in the platform_configuration.xml file. You might use this feature differently, depending on your business model. For more information, see Specifying Which Data Oracle CRM On Demand Desktop Removes from Microsoft Outlook.

The following code is an example of the platform_configuration.xml file:

<platform>
<items_remover>
<rules>
   <type id="Mail" rule="skip" />
   <type id="Task" rule="skip" />
   <type id="Event" rule="skip" />
   <type id="Action" rule="script" language="JScript">
   <![CDATA[
   
                  //"Calendar and Activities";
                  //"To Do and Activities";
                  //"Activities Only";
                  var pim_id = item.PIMObjectId;
                  if (!item["Appt PIM Flag"] && pim_id != null)
                  {
                     var pim_item = open_item(pim_id);
                     if (pim_item != null)
                        pim_item.remove();
                  }
   
               true;   // allow to process this item
            
   ]]>
   </type>
</rules>
</items_remover>
</platform>