Oracle Migration Tool On Demand Guide > Migrating Assignment Rule Groups and Assignment Rules >

Assignment Manager


You can configure the assignment manager in Oracle CRM On Demand to automatically assign leads, opportunities, service requests, or accounts to the appropriate person, team, or territory, based on the criteria that you configure on the assignment rules and the order in which the rules are evaluated within the assignment rule groups. Assignment rules and rule groups are supported only for the Account, Lead, Opportunity, and Service Request record types. For more information about assignment rules and rule groups, see Oracle CRM On Demand Online Help.

Oracle Migration Tool On Demand Guide, Release 33 Copyright © 2016, Oracle and/or its affiliates. All rights reserved. Legal Notices.