|
Sales > Contacts > Managing Contacts > About Blocked Contacts
About Blocked Contacts
If your company wants to prevent a contact from receiving any information, samples, or promotional items for all products, then your company administrator can block the contact. When a contact is blocked, you receive an error message when you try to perform any of the following actions:
- Create a new contact call for the contact
- Submit an existing contact call record for the contact
A contact call might be planned or in progress before the contact is blocked. If the contact is blocked before the contact call is submitted, then you cannot submit the contact call.
- Add the contact as an attendee for an account call
- Submit an existing account call record if the blocked contact is the primary contact for the account call
An account call might be planned or in progress before the primary contact for the call is blocked. If the primary contact is blocked before the account call is submitted, then you can submit the account call record only if you specify an alternative primary contact, who is not blocked, for the call.
For information about blocking contacts, see Blocking Contacts.
|
