|
Administering Oracle CRM On Demand > Business Process Management > Process Administration > About Overriding Record-Locking Processes
About Overriding Record-Locking Processes
Certain users such as administrators or managers might need to work with locked records without being restricted by the record-locking processes. You can allow a user to override the record-locking processes by enabling the Override Process Administration privilege on the user's role.
The Override Process Administration privilege removes only the restrictions that are put in place by the record-locking processes. To work with the locked records, the users must have visibility to the records and have the appropriate access levels and permissions. The Override Process Administration privilege allows users to override the record-locking processes for all record types. You cannot specify that a user is allowed to override the record-locking processes for some records or record types only.
NOTE: The Override Process Administration privilege is not available by default. If you want the privilege to be enabled for your company, then contact Oracle CRM On Demand Customer Care.
| 
