3000000000002000 - Server Default Route Network Error

This alarm indicates that the default network route of the server is experiencing a problem. Running syscheck in Verbose mode will provide information about which type of problem.

CAUTION: When changing the network routing configuration of the server, verify that the modifications will not impact the method of connectivity for the current login session. The route information must be entered correctly and set to the correct values. Incorrectly modifying the routing configuration of the server may result in total loss of remote network access.

Recovery

Run syscheck in Verbose mode.
The output should indicate one of the following errors:
- ```
The default router at <IP_address> cannot be pinged.
```
  This error indicates that the router may not be operating or is unreachable. If the syscheck Verbose output returns this error, go to the next Step.
- ```
The default route is not on the provisioning network.
```
  This error indicates that the default route has been defined in the wrong network. If the syscheck Verbose output returns this error, go to Step 3.
- ```
An active route cannot be found for a configured default route.
```
  This error indicates that a mismatch exists between the active configuration and the stored configuration. If the syscheck Verbose output returns this error, go to Step 4.
Note: If the syscheck Verbose output does not indicate one of the errors above, go to step 5.
Perform the following substeps when syscheck Verbose output indicates:
```
The default router at <IP_address> cannot be pinged
```
1. Verify that the network cables are firmly attached to the server, network switch, router, Ethernet switch or hub, and any other connection points.
2. Verify that the configured router is functioning properly.
  
  Request that the network administrator verify the router is powered on and routing traffic as required.
3. Request that the router administrator verify that the router is configured to reply to pings on that interface.
4. Run syscheck.
  - If the alarm is cleared, the problem is resolved and this procedure is complete.
  - If the alarm is not cleared, go to step 5.
Perform Network Reconfiguration from the Command Line using su - lsmsmgr command. Update the default router.
Contact the Customer Care Center for further assistance. Provide the syscheck output collected in the previous steps.