3000000008000000 - Server HA Keepalive Error

This alarm indicates that heartbeat process has detected that it has failed to receive a heartbeat packet within the timeout period.

Recovery

  1. Determine if the mate server is currently operating. If the mate server is not operating, attempt to restore it to operation.
  2. Determine if the keepalive interface is operating.
  3. Determine if heartbeart is running (service TKLCha status).
  4. Call My Oracle Support (MOS) for assistance.
Parent topic: Major Platform Alarms