19822 - Communication Agent Routed Service Congested
Alarm Group:
CAF
Description:
This alarm indicates that a routed service is load-balancing traffic across all connections in a connection group, but all of the connections are experiencing congestion. Messages may be discarded due to congestion.
Severity:
Major
Instance:
<ServiceName>
HA Score:
Normal
Auto Clear Seconds:
0 (zero)
OID:
cAFRSCongestedNotify
Recovery:
Use Main Menu > Communication Agent > Maintenance > Routed Service Status to view the connection groups and connections associated with the Routed Service.
Use Main Menu > Communication Agent > Maintenance > Connection Status to view the are congested and the degree to which they are congested.
Check the far-end of the congested connections in order to further isolate the cause of congestion.
If the far-end servers are overloaded, then it is possible that the system is being presented a load that exceeds its engineered capacity. If this is the case, then either the load must be reduced, or additional capacity must be added.