CARSTxDscrdSvcUnavail

Measurement Group
ComAgent Exception
Measurement Type
Simple
Measurement Dimension
Arrayed (by Service ID)
Description
Number of stack events discarded because they were submitted to an Unavailable Routed Service.
Collection Interval
30 min
Peg Condition
Stack event submitted to ComAgent by a local User Layer, and the stack event references an Unavailable Routed Service.
Note: Each count of this measurement indicates that a local application attempted to send a stack event to another server using a Routed Service, but the event was discarded due to the Routed Service being unavailable. Routing failures can occur due to:
  • Maintenance actions are performed that result in a loss of communication between servers.
  • Network problems result in a loss of communication between servers.
  • Server overload can result in routes becoming unavailable for some stack events.
Measurement Scope
Server

Recovery

  1. Check the Main Menu > Communication Agent > Maintenance > Routed Services Status and Main Menu > Communication Agent > Maintenance > Connection Status screens to further diagnose the cause of routing failures.

    If a discarded stack event was a request from a reliable transaction and the routing failure was due to a temporary condition, then it is possible that the transaction completed successfully using one or more retransmit attempts.

  2. Contact My Oracle Support (MOS) for assistance.
Parent topic: Communication Agent (ComAgent) Exception measurements