14401 - Service config entry not configured

Alarm Group:
SIG
Description:
Asserted when the ‘exhr’ process attempts to find a ServiceConfig entry for a TT/SSN pair that is not configured.
Severity:
Minor
Instance:
N/A
HA Score:
Normal
Auto Clear Seconds:
5
OID:
eagleXgHlrRouterSigServiceConfigEntryNotConfiguredNotify

Recovery

  1. Log into the primary NOAM.
  2. Select Tekelec HLR Router > Configuration > Service Config.
  3. Edit an existing, or Insert a new, service configuration.
  4. If the problem persists, it is recommended to contact My Oracle Support (MOS).