14152 - PDB import transfer failed

Alarm Group:
PDBI
Description:
File transfer from remote host has failed.
Severity:
Major
Instance:
pdbimport
HA Score:
Normal
Auto Clear Seconds
43200
OID
eagleXgHlrRouterPdbiImportTransferFailedNotify

Recovery

  1. Check the remote host connectivity.
  2. Select Eagle XG Database > Configuration > PDBI > Options and check the following import options:
    • Remote Import Enabled
    • Remote Import Mode
    • Remote Import Host IP Address
    • Remote Import User
    • Remote Import Password
    • Remote Import Directory
  3. Clear any incorrect import options and replace with the correct import configuration.
  4. This alarm can be caused by an invalid ssh-key exchange. To recover from an invalid ssh-key that has created in error
    1. Deselect/clear all the current data fields for remote import, then Apply the settings
    2. Reset all the data fields for remote import, then Apply the settings.
  5. If the problem persists, it is recommended to contact My Oracle Support (MOS).