19402 - Failed to connect Transport

Recovery:

1. The Transport named in the Instance field has failed in a connection attempt. If configured as an SCTP Initiator, the system will automatically attempt to recover the association/connection. Connection attempts occur every "Connection Retry Interval" seconds, as defined in the Transport Configuration Set screen for the configuration set used by the failed transport (default: 10 seconds). If configured as an SCTP or UDP Listener, no further action is taken.
   To troubleshoot

   • Verify that the transport's local IP address and port number are configured on the Adjacent Node (Some Nodes will only accept connections from IP addresses and ports they are configured to accept connections from).
   • Verify that the transport's remote IP address and port correctly identify an SCTP listening port on the adjacent node.
   • Verify that IP network connectivity exists between the MP and the adjacent node.
   • Verify that the timers in the transport's configuration set are not set too short to allow the connection to proceed. This should be rare if the IP network is functioning correctly.
   • Check the event history logs at Main Menu > Alarms & Events > View History for additional SS7 events or alarms from this MP server.
   • Verify that the adjacent server on the Signaling Gateway is not under maintenance.

2. If the alarm persists, contact My Oracle Support (MOS).