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Oracle® ZFS Storage Appliance Administration Guide, Release OS8.6.x

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Updated: September 2016
 
 

Phone Home Configuration

The Phone Home service screen is used to manage the appliance registration as well as the Phone Home remote support service.

Registration connects your appliance with Oracle Auto Service Request (http://www.oracle.com/us/support/auto-service-request/index.html). Oracle ASR automatically opens Service Requests (SR) for specific problems reported by your appliance. Registration also connects your appliance with My Oracle Support (MOS) to detect update notifications.

The Phone Home service communicates with Oracle support to provide:

You must register to use the Phone Home service.

You need a valid Oracle Single Sign-On account user name and password to use the fault reporting and heartbeat features of the Phone Home service. Go to My Oracle Support (http://support.oracle.com) and click Register to create your account.

To configure Phone Home, see the following sections: