Contents

List of Figures

List of Tables

Title and Copyright Information

Preface

Part I Introduction

1 Introduction

Part II Customer Relationship Management

2 Oracle Advanced Scheduler

3 Oracle Customer Support

4 Oracle Field Service

5 Oracle Incentive Compensation

6 Oracle iStore

7 Oracle Quoting

8 Oracle Spares Management

9 Oracle TeleSales

10 Oracle TeleService

Part III Financials

11 Oracle Fixed Assets

12 Oracle General Ledger

13 Oracle Payables

14 Oracle Receivables

Part IV Human Capital Management

15 Oracle Human Resources

Part V Lease Management

16 Oracle Lease and Finance Management

Part VI Procurement

17 Oracle Purchasing

Part VII Projects

18 Oracle Grants Accounting

19 Oracle Project Billing

20 Oracle Project Costing

21 Oracle Project Management

22 Oracle Project Resource Management

23 Oracle Property Manager

Part VIII Supply Chain Management

24 Oracle Advanced Pricing

25 Oracle Asset Tracking

26 Oracle Bill of Materials

27 Oracle Contracts Core

28 Oracle Cost Management

29 Oracle Enterprise Asset Management

30 Oracle Flow Manufacturing

31 Oracle Engineering

32 Oracle Install Base

33 Oracle Inventory Management

34 Oracle Item Master

35 Oracle Landed Cost Management

36 Oracle Manufacturing Execution Systems for Discrete Manufacturing

37 Oracle Manufacturing Execution System for Process Manufacturing

38 Oracle Order Management

39 Oracle Process Manufacturing

40 Oracle Project Contracts

41 Oracle Quality

42 Oracle Service Contracts

43 Oracle Shipping Execution

44 Oracle Shop Floor Management

45 Oracle Work in Process

46 Oracle Warehouse Management System

A Test Flow Name Mappings

B Component Listing

Index