This chapter covers general information to get started customizing your application. It includes the following topics:

• Best Practices for Customizing Oracle Billing Insight
• Non-Permitted Database Changes
• About User Interface Files
• Customizing the Default UI CSS
• About Custom JSP Pages and Action Classes
• About Velocity Templates
• About Customizing Reports
• Customizing the User Interface for Multiple Branding
• Localizing the User Interface