Installation Guide for Oracle Billing Insight > Configuring Oracle WebLogic > Process of Configuring Oracle WebLogic for the Assisted Service Application >

Modifying the csr.xma.xml File for the Assisted Service Application Properties

You must specify the customer service phone number in the csr.xma.xml file. The default is xxx-xxx-xxxx.

This task is a step in Process of Configuring Oracle WebLogic for the Assisted Service Application.

To modify the csr.xma.xml file

1. Open the csr.xma.xml file, located in the following directory:
   • UNIX. EDX_HOME/xma/config/modules/application/csr
   • Windows. EDX_HOME\xma\config\modules\application\csr
2. Modify the customerServicePhone property with the customer service phone number for your organization.