Create a Service Request
Before You Begin
If you have not already configured your Oracle Support login profile for this
service, you will need to do so before you can open a Service Request from My
Oracle Support. See Update Your Oracle Support Profile for more information.
Access My Oracle Support at (https://support.oracle.com).
Sign in to My Oracle Support using your Oracle login.
Click Create SR on the Service Requests tab.
Under "What is the Problem," complete the Problem
Summary and Problem Description
For example, if one of your instances has failed, you might provide the
name of the failed instance that needs to be reinstalled and describe what
caused the failure.
Under "Where is the Problem," select the Cloud tab and provide the
In the Service Type field, specify
Oracle SPARC Compute Service.
In the remaining fields, specify the values for the relevant
Click Next at the top right side of the
Complete the required fields for each category and click
Next until you have provided all required
For more information, see Step 5: Learn About Opening Service Requests and Cloud Support Help: Service Requests.
After you have provided all required information, click
You can monitor your Service Request from the Service Requests tab on the
My Oracle Support dashboard tab.