Oracle Retail Operations Guides are designed so that you can view and understand the application's behind-the-scenes processing, including the following:
Key system administration configuration settings
Technical architecture
Functional integration dataflow across the enterprise
Batch processing
Anyone who has an interest in better understanding the inner workings of the AIP system can find valuable information in this guide. There are three audiences, in general, for whom this guide is written:
System analysts and system operation personnel who:
Are looking for information about AIP processes internally or in relation to the systems across the enterprise
Operate AIP on a regular basis
Integrators and implementation staff who have the overall responsibility for implementing AIP in their enterprise
Business analysts who are looking for information about processes and interfaces to validate the support for business scenarios within AIP and other systems, across the enterprise
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Access to Oracle Support
Oracle customers that have purchased support have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info
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For more information, see the following documents in the Oracle Retail Advanced Inventory Planning Release 14.1.1 documentation set:
Oracle Retail Advanced Inventory Planning Implementation Guide
Oracle Retail Advanced Inventory Planning Installation Guide
Oracle Retail Advanced Inventory Planning Operations Guide
Oracle Retail Advanced Inventory Planning Release Notes
The following documentation may also be needed when implementing AIP:
Oracle Retail Planning Batch Script Architecture (BSA) Implementation Guide
Oracle Retail Integration Bus (RIB) documentation, based on type of deployment
Oracle Retail Extract Transform and Load (RETL) documentation
Oracle Retail Predictive Application Server (RPAS) documentation
These Oracle Retail Advanced Inventory Planning Release 14.1.1 documents are available on My Oracle Support:
Oracle Advanced Inventory Planning Calculations for Store and Warehouse Replenishment Planning
Oracle Retail Commerce Anywhere AIP White Paper
Oracle Retail Supply Chain Creation AIP White Paper
To contact Oracle Customer Support, access My Oracle Support at the following URL:
When contacting Customer Support, please provide the following:
Product version and program/module name
Functional and technical description of the problem (include business impact)
Detailed step-by-step instructions to re-create
Exact error message received
Screen shots of each step you take
When you install the application for the first time, you install either a base release (for example, 14.1) or a later patch release (for example, 14.1.1). If you are installing the base release, additional patch, and bundled hot fix releases, read the documentation for all releases that have occurred since the base release before you begin installation. Documentation for patch and bundled hot fix releases can contain critical information related to the base release, as well as information about code changes since the base release.
To more quickly address critical corrections to Oracle Retail documentation content, Oracle Retail documentation may be republished whenever a critical correction is needed. For critical corrections, the republication of an Oracle Retail document may at times not be attached to a numbered software release; instead, the Oracle Retail document will simply be replaced on the Oracle Technology Network Web site, or, in the case of Data Models, to the applicable My Oracle Support Documentation container where they reside.
This process will prevent delays in making critical corrections available to customers. For the customer, it means that before you begin installation, you must verify that you have the most recent version of the Oracle Retail documentation set. Oracle Retail documentation is available on the Oracle Technology Network at the following URL:
http://www.oracle.com/technetwork/documentation/oracle-retail-100266.html
An updated version of the applicable Oracle Retail document is indicated by Oracle part number, as well as print date (month and year). An updated version uses the same part number, with a higher-numbered suffix. For example, part number E123456-02 is an updated version of a document with part number E123456-01.
If a more recent version of a document is available, that version supersedes all previous versions.
Oracle Retail product documentation is available on the following web site:
http://www.oracle.com/technetwork/documentation/oracle-retail-100266.html
(Data Model documents are not available through Oracle Technology Network. You can obtain them through My Oracle Support.)
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Convention | Meaning |
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italic | Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values. |
monospace |
Monospace type indicates commands within a paragraph, URLs, code in examples, text that appears on the screen, or text that you enter. |