Using multiple servers

To make work order processing more efficient and to achieve optimal performance, the system can distribute processing among multiple CRF Submit and Document Generator servers.

The work orders from all of the CRF Submit servers access one database server and are visible on all of the CRF Submit servers.
A group of CRF Submit servers can retrieve data from a study and generate the XML for one work order.
A group of Document Generator servers can generate the HTML and then the PDF files for one work order.
Each server must have access to the shared directory to ensure that the PDF, XML, and HTML files are stored in the same location. For more information, see Verifying the PDF Output Directory for multiple servers.

You can configure the servers during installation or you can configure the servers after installation using the options in the user interface. For more information, see Configuration requirements for multiple servers.