Configuration issues

Installation consists of two processes:

Copying the files to your system.
Configuring the software based on the options you set in the wizard.

If an error occurs during the configuration process, the installation program attempts to diagnose and fix the issue. If the issue cannot be fixed, the following window appears.

The following files are created and saved in the BIN directory after an installation fails:

InstallFix.log—Lists the settings that you specified during the installation. Review these settings to see if an error was made here. For example:
- Typing mistakes in database names, user IDs, and passwords.
- Incorrect connection strings.
InstallUpdate.bat—Reruns the steps that failed.

Note: When an installation fails, Install Shield reports an unsuccessful installation but has a Finish button on it. Also, the software appears in the Add/Remove Programs list.