Manage Credentials

The bank administrator manages the credential related operations such as:

You are here How to reach here:

Dashboard > OnBoarding > User Management > Search User > Manage Credentials

To manage credentials:

In the User Management screen, click Search. The search result section appears.

Select the desired user and click the Manage Credentials link. The Manage Credentials section appears.

Field Name	Description
Manage Credentials	Manages credential related operations. The options are: Reset Password Change Password
Below field appears if you select the Change Password Option in Manage Credentials field.
Current Password	The current password assigned.
New Password	The new password to be assigned. Note: This new password should be as per Password Policy (displayed below the text fields in the above screen) set by the bank.
Confirm New Password	The new password to be assigned. Note: This new password should be as per Password Policy (displayed below the text fields in the above screen) set by the bank.

From Manage Credential list, select the appropriate option.
If you select Change Password option;
In the Current Password field, enter the current password.
In the New Password field, enter the new password to be set.
In the Confirm New Password field, re enter the new password to be set.
Click Change Password to assign the new password.
OR
Click Cancel to cancel the transaction.
If you select Reset Password option;
Click Reset Password.
The success message appears.
OR
Click Close to complete the transaction.

Note: An alert is sent to the user once the password is reset.