Bill Payment

Bill payment is a facility provided to the customer to make their utility payments online through digital banking. The customer has different utility payments like Electricity Bill payment, Mobile bill payments, Water bill payments, insurance payments, etc. Application has eased the mode of paying these bills through Bill Payment.

The customer initiates the payment for a specific vendor who is already maintained in the system by the user. The customer provides below details while initiating the payment:

• Selects the payee (vendor)
• Amount
• Account number to debit the funds
• Note : narrative field

On submitting the request a reference number is generated by application indicating successful initiation of the payment. The customer account is debited upfront by application. It then makes a call to UBS and provides all the details of the transaction. UBS processes the transaction and confirms the execution of it to application and provides the reference number.

How to reach here:

Payments Dashboard > Pay Bills Card > Pay Bills
OR
Payments Dashboard > Manage Billers > Biller Details
OR
Payments Dashboard > Manage Payee

Field Description

Field Name	Description
Biller Name	Biller and billers service for which the bill payment needs to be done.
Relationship Number	RelationshipRelationship signifies the relationship between parties and accounts whenever the relationship is mapped to account. number of the customer with the biller.
Amount	Bill payment amount to be transfer from account.
Pay From	Source account for making bill payment.
Bill Date	Date of bill on which it is required to be paid.
Bill Number	Bill number for the bill to paid.
Note	Description for bill payment.

To pay the bill:

1. From the Biller Name list, select the appropriate biller and biller service.

Note:
1) Click Add Biller if there are no billers mapped to make bill payment.
2) Click to delete the added biller in Biller Name field.

2. From the Relationship Number list, select the source the relationship number.
3. In the Amount field, enter the bill amount.
4. From the Pay From list, select the source account for making bill payment.
5. From the Bill date list, select the date of bill on which it is required to be paid.
6. In the Bill Number field, enter the bill number for the bill to paid.
7. In the Note field, enter the description for bill payment.
8. Click Pay.
   OR
   Click Cancel to cancel the transaction.
9. The Review screen appears. Verify the details, and click Confirm .
   OR
   Click Cancel to cancel the transaction.
10. The Verification screen appears if transaction is configured for OTP validation. For more information click here.
11. The success message appears, along with the reference number.
    Click Done to complete the transaction.
    OR
    Click to mark the transaction as favorite. The favorite transaction is added on dashboard. For more information click here.

FAQs

Which billers can i user make a payment to?

You can select a biller from the list of billers for which you have registered for bill payment.

What happens if I input a wrong OTP?

You will have to regenerate a new OTP and restart the transaction.

For how long is an OTP valid?

An OTP generated once is valid only for one successful transaction. You will need to generate a new OTP for every new transaction.

What acknowledgement/receipt do I get for a bill payment made?

For each payment made, customer receives acknowledgment along with the Transaction Reference Number.

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