Set Remediation Levels for Selected Topics


After completing this topic, you will be able to set remediation levels for selected topics.


Steps:

  1. Change the remediation for the selected topic to include Levels 2 and 3 only.

     

    Click in the Know It Remediation field.

    Step 1

  2. Display the list of remediation levels.

     

    Click the Know It Remediation list button.

    Step 2

  3. Select a checkbox to include a remediation level or clear a checkbox to remove a remediation level.

     

    Click the Level 1 option to remove it.

    Step 3

  4. Click outside the list to close the remediation levels list.

    Step 4
  5. Remove the Level 2 remediation from the Opening a Document and Printing a Document topics.

     

    Click the Opening a Document topic.

    Step 5
  6. Press the [Ctrl] key and click the Printing a Document topic.

    Step 6
  7. Click in the Know It Remediation field.

    Step 7
  8. Display the remediation level list.

     

    Click the Know It Remediation list button.

    Step 8
  9. Remove the Level 2 remediation level from the selected topics.

     

    Click the Level 2 option.

    Step 9
  10. Click outside the list to close the remediation level list.

    Step 10
  11. The remediation level setting is applied to both topics.

    Step 11
  12. We have selected all of the topics in the Creating and Opening Documents section.

    Step 12

  13. Notice that the Know It Remediation field is blank for the selected topics. Because the topics are assigned different values, no value appears in the Properties toolpane.

    Step 13
  14. Click in the Know It Remediation field.

    Step 14
  15. Display the remediation levels list for the selected topics.

     

    Click the Know It Remediation list button.

    Step 15

  16. Levels 1 and 2 are grayed out since they are not common to all selected topics. Level 3 is active because it is common to all selected topics.

    Step 16
  17. For the selected topics, enable Levels 2 and 3 only.

     

    Click the Level 1 option.

    Step 17

  18. Click the Level 2 option.

    Step 18
  19. Click the Level 2 option again.

    Step 19
  20. Click outside the list to close the remediation levels list.

    Step 20

After completing this topic, you are able to set remediation levels for selected topics.