When you create a user, you enter basic information such as last name, first name, user name, and password. In addition, user properties include user permissions and start/end dates for the account. There may also be custom user fields, some of which may be required. However, only a user with Manager rights can assign permissions and dates to an account.
Expert Advice enables users to communicate with subject matter experts as they take subjects. If you are using the Expert Advice feature, you can set a user as an expert. You can also allow users to run specific custom reports, if available.
If you are using Windows authentication, you can add a new user by adding the username in this format: <domain>/<user>. The password field is not available, as the password is not stored in Knowledge Center.