Creating a knowledge path has two basic steps. First, you give the path a name and define its properties on the Path Properties page. Then, you add activities and content to the path to create the series of subjects and assessments through which a user progresses.
General
Name: The name can be any alphanumeric string up to 255 characters in length. It is this name that appears in various knowledge path enrollment pages, and the name users see on the Knowledge Paths page in the Knowledge Center.
Path Categories: Knowledge Paths available to users on the Knowledge Paths page are listed by category. By default, knowledge paths are placed in the General category. While it is not required to categorize knowledge paths, it can help end users navigate a long list of paths in the Knowledge Center. This option lists all path categories available; select one to add the knowledge path to a category. If there are no categories, you can click the Edit Category link to create them.
Active: When enabled, it means that the knowledge path is currently available in the Knowledge Center, provided users are already enrolled in it or can self-enroll. When this option is disabled, users cannot access the knowledge path.
User can Self-Enroll: For the Self Enroll option to be available for a knowledge path, it must be enabled at the workgroup level. Otherwise, it is not available for selection at the knowledge path level. When the Self Enroll option is enabled, users can enroll in a knowledge path that has not been directly assigned to them by a Manager. The knowledge path is available to users on the Enrollment page in the Knowledge Center, and users have the option to enroll in the path and withdraw from it later as desired. When the knowledge path has been assigned to a user, the knowledge path appears on the Knowledge Paths page in the Knowledge Center. Users cannot withdraw from knowledge paths in which they did not self-enroll.
SmartHelp
Titles imported from Developer can also be used as source content for SmartHelp. SmartHelp is a sidebar that can be opened in a browser which lists applicable help topics for the page that is open in the browser.
Like user groups, you can create groups for SmartHelp sources. If a user subscribes to a SmartHelp group, they are subscribed to all the content sources in the group automatically. Knowledge Center uses the activity hierarchy of knowledge paths to administer SmartHelp groups. For more information about creating SmartHelp groups, see the In-Application Support guide. You can access this guide from Manager by pointing to More and then Reference.
Enable SmartHelp: Select this option to allow the knowledge path to be used to define SmartHelp groups.
Show SmartHelp Hierarchy: If the knowledge path is enabled for SmartHelp groups, select this option to display the hierarchy of titles and groups.
Public CDD URL: The link to the location where a user can subscribe to the SmartHelp source. This option is read only.
To create a knowledge path:
Display the Knowledge Path Management page.
Click Create Path.
Enter a name for the path.
Select a path category, if desired.
Deselect the Active option, if desired.
Select the User can Self Enroll option, if desired.
To create a knowledge path: