Application Logs

VSM GUI application logs may be downloaded to your PC from the VSM GUI virtual machine.

Select Administration and Application Logs on the navigation tree.

Click Download Logs.

This opens a script that creates a log file and downloads it to the logs/archive directory on the VSM GUI virtual machine. A confirmation message is displayed when the file download has started.

To retrieve the downloaded file, first log in to the VSM GUI virtual machine (user vsmgui, password vsm6admin) and then go to the logs/archive directory and list its contents:

$ cd /opt/vsmgui/logs/archive

$ ls -lt

The first file listed is the most recently created application logs file. The file name format is VSMGUI_LOGS-mmddyy_hhmmss.tar.gz, where mmddyy_hhmmss is the date and time the file was created. For example: VSMGUI_LOGS-101716_092659.tar.gz.

Next, from a PC, use a file transfer tool such as WinSCP to pull the application logs file from the virtual machine to the PC, using the same login credentials, which can then be attached to a Service Request.

When the file is transferred to the PC, use your usual applications on the PC for extracting the contents of the zip file and viewing the downloaded application logs.