In this scenario, the message typically occurs if the SNMP application loses the connection with the host servers. The error could be caused by a network connectivity problem or a misconfiguration of the SNMP server parameters.
- Enter the rtrv-snmp-host command. If server is listed, verify the parameters.
Example of command and possible output:
rtrv-snmp-host
Command entered at terminal #6.
;
e1061001 12-09-30 08:58:40 EST EAGLE5 45.0.0-64.44.0
IPADDR 10.25.60.20
HOST snmp-host-houston
CMDPORT 161
TRAPPORT 162
HB 60
TRAPCOMM public
IPADDR 10.25.60.19
HOST snmp-host-dallas
CMDPORT 161
TRAPPORT 162
HB 60
TRAPCOMM public
SNMP HOST table is (2 of 2) 100% full
;
- If the output does not show a configured SNMP host entry, configure an SNMP host in accordance with the “Adding an FTP Server” procedure in Database Administration Manual - System Management to clear the alarm.
- Verify connectivity with the host servers with the ping command. Enter the pass:loc=[1113 | 1115]:cmd="ping <server ipaddr>" command.
Example of command and possible output:
> pass:loc=1113:cmd="ping 10.25.60.20"
Command Accepted – Processing
e1061001 12-09-30 02:53:17 EST EAGLE5 45.0.0-64.44.0
pass:loc=1113:cmd="ping 10.25.60.20"
Command entered at terminal #6.
;
e1061001 12-09-30 02:53:17 EST EAGLE5 45.0.0-64.44.0
PASS: Command sent to card
;
e1061001 12-09-30 02:53:17 EST EAGLE5 45.0.0-64.44.0
PING command in progress
;
e1061001 12-09-30 02:53:18 EST EAGLE5 45.0.0-64.44.0
;
e1061001 12-09-30 02:53:20 EST EAGLE5 45.0.0-64.44.0
PING 10.25.60.20: 56 data bytes
64 bytes from 10.25.60.20: icmp_seq=0. time=5. ms
64 bytes from 10.25.60.20: icmp_seq=1. time=5. ms
64 bytes from 10.25.60.20: icmp_seq=2. time=5. ms
----10.25.60.20 PING Statistics----
3 packets transmitted, 3 packets received, 0% packet loss
round-trip (ms) min/avg/max = 5/5/5
PING command complete
If the ping test fails, verify the physical network connectivity between the EAGLE and the host servers.
- If the alarm is not cleared, contact the My Oracle Support (MOS).