13358 - UDRBE Auto Enrollment Task Event Queue Utilization

Alarm Type:

UDR

Description:

The UDRBE application’s auto enrollment task event queue is approaching its maximum capacity. This alarm should not normally occur when no other congestion alarms are asserted. The alarm severity depends upon the amount of the UDRBE auto enrollment task event queue being used:

• Minor when utilization exceeds 60%.
• Major when utilization exceeds 80%.
• Critical when utilization exceeds 95%.

Severity:

Major (Minor, Critical)

Instance:

N/A

HA Score:

Normal

Auto Clear Seconds:

0

OID:

UdrbeAutoEnrollmentTaskEventQueueUtilization

Recovery:

1. Determine whether the traffic rate of the system is too high. If yes, reduce traffic rate to clear alarm. The alarm clears when utilization falls below these thresholds:
   • <= 50% (clears Minor alarm)
   • <= 70% (clears Major alarm)
   • <= 90% (clears Critical alarm)
2. Examine the Alarm log to determine whether there are any problems preventing the UDRBE application task from processing messages from its auto enrollment task event queue.
3. If the problem persists, contact My Oracle Support.