32331 - HP disk problem

Alarm Group:

PLAT

Description:

This major alarm indicates that there is an issue with either a physical or logical disk in the HP disk subsystem. The message will include the drive type, location, slot and status of the drive that has the error.

Severity:

Major

Instance:

May include AlarmLocation, AlarmId, AlarmState, AlarmSeverity, and bindVarNamesValueStr

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

tpdHpDiskProblem

Alarm ID:

TKSPLATMA32

Recovery:

1. Run syscheck in verbose mode.
2. If "Cache Status" is OK and "Cache Status Details" reports a cache error was detected so diagnostics should be run, there probably is no battery and data was left over in the write cache not getting flushed to disk and won't since there is no battery.
3. If "Cache Status" is "Permanently Disabled" and "Cache Status Details" indicated the cache is disabled, if there is no battery then the firmware should be upgraded.
4. Re-run syscheck in verbose mode if firmware upgrade was necessary.
5. If the condition persists, it is recommended to contact unresolvable-reference.htm#GUID-DD0927BD-FD0B-4CEB-86E9-98A33C12D4E0 and provide the system health check output. The disk may need to be replaced.