13407 - Diameter Application Request Task Queue Utilization

Alarm Type:

UDRF

Description:

The Diameter Application Request Task Queue Utilization is approaching its maximum capacity. The severity of the alarm depends on how much request queue capacity is being used:

• Minor when utilization exceeds 60%
• Major when utilization exceeds 80%
• Critical when utilization exceeds 95%

Severity:

Minor (Major, Critical)

Instance:

N/A

HA Score:

Normal

Auto Clear Seconds:

0

OID:

DiameterAppRequestTaskQueueUtilization

Recovery:

1. Display and monitor the Diameter Application status by selecting Diameter > Maintenance > Applications in the SO GUI. Verify that the Admin State variable is set as expected.
   The Diameter Application's Request Message Queue Utilization is approaching its maximum capacity. This alarm should not normally occur when no other congestion alarms are asserted.
2. Application Routing might be misconfigured and is sending too much traffic to the Diameter Application. Verify the configuration by selecting Diameter > Maintenance > Application Routing Rules.
3. If no additional congestion alarms are asserted, the Diameter Application Task might be experiencing a problem that is preventing it from processing message from its Request Message Queue. Examine the Alarm log in Alarms & Events.
4. If the problem persists, contact unresolvable-reference.htm#GUID-DD0927BD-FD0B-4CEB-86E9-98A33C12D4E0.