13162 - xgSDM Ud Bind Request Failed

Alarm Type:

UDR

Description:

This event in generated each time a bind response is received on an LDAP connection which indicates a general failure.

Severity:

Info

Instance:

Connection ID

HA Score:

Normal

Auto Clear Seconds:

N/A

OID:

xgSDMUdBindRequestTimeout

Recovery:

1. Verify that the Ud client is attempting to connect to an active Ud server.
2. Verify that the LDAP connection details configured on the Main Menu > UDR > Configuration > Ud Client > Ud Remote Server Configuration GUI page are correct.
3. Also verify the connectivity from the NO servers the host/port details specified; ensure a TCP/IP connection can be established from each NO to each specified LDAP host/port. Check:
   • Host/port details for each primary, secondary, and tertiary connection
   • LDAP bind type (Anonymous, Unauthenticated, or Authenticated)
   • LDAP bind credentials used in the bind request:
     • LDAP authentication DN
     • LDAP authentication password
4. Verify connectivity from the NO servers the host/port details specified; ensure a TCP/IP connection can be established from each NO to each specified LDAP host/port.