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User Data Repository Alarms, KPIs, and Measurements
Release 12.4
E82598-01
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19855 - Communication Agent Resource Has Multiple Actives

Alarm Group:
CAF
Description:
This alarm indicates a possible IP network disruption that has caused more than one Resource Provider to become Active. The server that asserted this alarm expects there to be only one active Resource Provider server for the Resource, but instead it is seeing more than one. During this condition the server may be sending commands to the wrong Resource Provider. This may affect applications such as CPA, PDRA.
Severity:
Major
Instance:
<ResourceName>
HA Score:
Normal
Auto Clear Seconds:
0 (zero)
OID:
cAFMultipleActivesNotify

Recovery:

  1. Use Main Menu > Communication Agent > Maintenance > HA Services Status to determine which Resource Provider servers are announcing ‘Active’ status for the Resource.
  2. Investigate possible IP network isolation between these Resource Provider servers.
  3. It is recommended to contact My Oracle Support for assistance.