31283 - Lost Communication with server

Alarm Group:

HA

Description:

Highly available server failed to receive mate heartbeats

Severity:

Critical

Instance:

May include AlarmLocation, AlarmId, AlarmState, AlarmSeverity, and bindVarNamesValueStr

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

comcolHaServerOfflineNotify

Recovery:

1. If loss of communication between the active and standby servers is caused intentionally by maintenance activity, alarm can be ignored; it clears automatically when communication is restored between the two servers.
2. If communication fails at any other time, look for network connectivity issues and/or it is recommended to contact unresolvable-reference.htm#GUID-DD0927BD-FD0B-4CEB-86E9-98A33C12D4E0 for assistance.