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User Data Repository Alarms, KPIs, and Measurements
Release 12.4
E82598-01
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RxTrRecvFailed

Measurement ID
9406
Measurement Group
Transport Exception
Measurement Type
Simple
Measurement Dimension
Arrayed (per Transport)
Description
The number of times an SCTP/UDP receive attempt failed on the transport. Failure to receive message via SCTP may result in a message being discarded
Collection Interval
30 min
Peg Condition
Each time an SCTP receive fails when the far-end attempted to send data, but the data cannot be received due to an invalid message length
Measurement Scope
NE, Server

Recovery

  1. If all is well, this measurement should have a zero value. A non-zero value indicates that the far-end is sending data that is malformed.
  2. Otherwise:
    1. Transport status can be viewed at Main Menu > Transport Manager > Maintenance > Transport.
    2. Look in the event history at Main Menu > Alarms & Events > View History Event 19403 - received malformed SCTP message (invalid length), which gives more information about exactly what caused the failure.
    3. Try to bring the sockets back into alignment by manually Disabling and Enabling the Transport.
    4. It is recommended to contact My Oracle Support for assistance if needed.