TxLongTimeoutPtrListEmpty
- Measurement ID
- 10296
- Measurement Group
- Diameter Ingress Transaction Exception
- Measurement Type
- Simple
- Measurement Dimension
- Single
- Description
- The number of ingress Diameter Request messages that were discarded because no Long Timeout PTR Buffers were available.
- Collection Interval
- 5 min
- Peg Condition
- When any DRL thread within the Diameter Process needs to allocate a Long Timeout PTR Buffer from the Long Timeout PTR Buffer Pool and the number of allocated Long Timeout PTRs from a Long Timeout PTR Buffer Pool is less than the maximum configured capacity of Long Timeout PTR Buffers then:
- A Long Timeout PTR Buffer shall be allocated from the Long Timeout PTR Buffer Pool
- The count for the number of allocated Long Timeout PTRs from a Long Timeout PTR Buffer Pool shall be incremented by one.
- Measurement Scope
- Server Group
Recovery
- If both the peak and average measurements for multiple MPs within a Network Element are consistently near the recommended maximum engineered capacity of an MP when the Ingress Message Rate and/or Diameter Process CPU Utilization measurements are below the recommended maximum engineered capacity of an MP, then a network (IP or Diameter) problem may exist. Looking at these measurements on a time of day basis may provide additional insight into potential network problems.
- If the peak and average for an individual MP is significantly different than other MPs in the same Network Element then an MP-specific software problem may exist (e.g., a buffer pool leak).
- If the problem persists, it is recommended to contact My Oracle Support.