11 Uninstalling the Argus Insight Application

This chapter describes how to uninstall the Argus Insight application.

11.1 Uninstalling Argus Insight from the Web Server

To uninstall the Argus Insight application from the Web Server:

1. Log in to the Argus Insight Web Server as a user with administrator privileges.

2. Navigate to Control Panel, Programs, and then select Program and Features.

3. Select Uninstall or change a program.

4. Right-click on Argus Insight, and click Uninstall.

   The Argus Insight wizard is initiated and the Welcome screen appears with options to modify, verify, and remove programs.

5. Select Remove, and click Next.

   A dialog box appears to confirm that you want to completely remove the selected application and all of its features.

6. Click Yes to continue.

   The Argus Insight application is uninstalled completely and a message appears when the process is completed.

7. Click Finish.

   A warning message appears stating that you must restart your computer to complete uninstall process of Argus Insight.

   Be sure to save your work and close other open applications before continuing.

8. Click OK to restart the Argus Insight Web Server.

11.1.1 Deleting the Argus Insight Folder from the Web Server

After you uninstall the Argus Insight application, you must restart the server. In addition, you must manually remove the Argus Insight folder from the installation directory. The install wizard does not automatically remove this folder.

To remove the Argus Insight folder after an uninstall:

1. Log in to the Argus Insight Web Server as a user with administrator privileges.

2. Go to the Argus Insight installation directory (that is, the directory where Argus Insight was installed before you uninstalled the application).

3. Delete the Argus Insight folder and its contents from this location.

11.1.2 Resetting the IIS

If you uninstall Argus Insight, be sure to reset the Internet Information Services (IIS) before you install the Argus Insight application again.